Privacy Policy

For The City Magazine El Paso (thecitymagazineelp.com)
Last updated:
This policy explains what we collect, why we collect it, and how you can control your information. It’s written for humans—no fluff, no surprises.

Who we are

[COMPANY LEGAL NAME] (“Company,” “we,” “us,” or “our”) publishes The City Magazine El Paso and runs thecitymagazineelp.com and related pages, including event listings and promotional features.

For certain regions (e.g., the EU/UK), we are the “controller” of personal data processed under this policy.

Information we collect

Information you provide

  • Contact details — name, email, phone, organization, role.
  • Submissions — event details, nominations, form entries, survey responses, contest entries, votes.
  • Purchases & support — order details, billing name, and any info you include when contacting us.
  • Account data (if accounts are enabled) — username, preferences.

Information collected automatically

  • Device & usage — IP address, approximate location, browser, device identifiers, pages viewed, referring URLs, time on page.
  • Cookies & similar tech — small files enabling site functionality, analytics, personalization, and advertising (see Cookies).
  • Embedded content — videos, posts, maps, and widgets from third parties may set their own cookies when you view or interact with them.
If you choose not to provide certain information, some features may not work (for example, we can’t reply without your email).

How we use information

  • Publish content, run features (e.g., nominations, voting), and operate the website.
  • Communicate with you (support replies, confirmations, updates, newsletters you opted into).
  • Analyze traffic and improve performance, layout, and content.
  • Prevent fraud and abuse; maintain the security and integrity of our services.
  • Comply with legal obligations and enforce our terms.
  • Personalize content and ads where applicable and permitted.

Legal bases (EU/UK): consent (e.g., cookies, newsletters), contract (providing requested services), legitimate interests (site security, analytics), and legal obligations.

How we share information

We do not sell your contact details in the traditional sense. We may share limited data with:

  • Service providers — hosting, email/newsletter platforms, analytics, customer support, payment processors, ad networks, fraud prevention.
  • Advertising & analytics partners — to measure performance and show relevant promotions (see Advertising and Cookies).
  • Event & ticketing partners — when you submit events or purchase tickets through integrated platforms, your data may flow to those providers.
  • Legal & safety — to comply with law, protect rights, or investigate misuse.
  • Business transfers — in connection with a merger, sale, or reorganization.

Cookies & tracking

We use these categories of cookies/trackers:

Strictly Necessary Performance/Analytics Functional Advertising/Targeting

You can manage or withdraw consent via your browser settings and (if enabled) our cookie banner. Some browsers support Global Privacy Control (GPC)

Cookie Settings (replace this link with your consent tool trigger if you have one).

Advertising & sponsors

We display promotions for our sponsors and may use ad tech (e.g., frequency capping, measurement). When advertising cookies are enabled, partners may infer interests from on-site activity and show relevant promotions here or elsewhere.

Opt-out options: use your browser’s cookie controls, your device’s ad settings, and (where available) the ad choices offered by networks. If you are in California or certain U.S. states, see Your privacy choices below for additional options.

Email & newsletters

If you subscribe, we’ll send editorial updates, event info, and promotions. You can unsubscribe anytime via the link in our emails. We may track basic engagement (opens/clicks) to understand what’s working and avoid spammy sends.

Payments & ticketing

When you make a purchase (e.g., tickets or promotions), payments are processed by our third-party provider(s) such as [Stripe/Square/PayPal/Other]. We don’t store full card numbers on our servers. Transactional information (amount, time, items) is shared with us to fulfill your order and maintain records.

Data retention

We keep personal information only as long as needed for the purposes in this policy, to comply with law, and to resolve disputes. Typical examples:

  • Contact form entries: up to [24 months].
  • Newsletter subscriber records: while subscribed and for a reasonable period after opt-out.
  • Analytics data: up to [26 months] (or provider default).
  • Order records: per tax/accounting requirements (often 3–7 years).

Your privacy choices & rights

Controls available to everyone

  • Opt out of marketing emails via the unsubscribe link.
  • Cookie controls through your browser and our Cookie Settings link (if enabled).
  • Do Not Track/GPC signals are honored where required by law.

U.S. state privacy rights (e.g., CA, CO, CT, VA, UT)

Depending on your state, you may request to:

  • Access or delete personal information.
  • Correct inaccurate information.
  • Opt out of “sale”/“sharing” of personal information and targeted advertising.
  • Limit use of sensitive personal information (if collected).
  • Appeal a denied request (where applicable).

To exercise these rights, use the methods in How to contact us or submit a request here: privacy@thecitymagazineelp.com. If you’re in California, you may also use: Do Not Sell/Share My Personal Information.

EU/UK residents

You have rights to access, correct, delete, restrict or object to processing, and data portability. Where processing is based on consent, you may withdraw it at any time without affecting prior processing. You may also lodge a complaint with your local data authority.

We will verify your identity before fulfilling certain requests and may deny a request if an exemption applies.

Security

We use reasonable technical and organizational safeguards to protect personal information. No system is 100% secure, but we work to prevent unauthorized access, use, or disclosure.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we’ll take appropriate steps to delete it.

International transfers

We may process and store information in the United States and other countries. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.

Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “Last updated” date. If changes meaningfully affect your rights, we’ll provide additional notice where required.

How to contact us

Email: info@thecitymagazineelp.com or privacy@thecitymagazineelp.com
Mailing address: [Insert business mailing address]

Have questions about this policy? Reach out—privacy shouldn’t be mysterious.