Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Services, and information from other sources.

Information You Provide

• Account and contact details (name, email, phone number, address).
• Content you submit (comments, messages, form inputs, survey responses).
• Transaction information (purchases, subscriptions, billing details). Note: we do not store full payment card numbers; our payment processors handle this securely.
• Preferences (newsletter opt-ins, topics you follow).

Information Collected Automatically

• Usage data (pages viewed, referring/exit pages, time on site).
• Device and network data (IP address, browser type, operating system, identifiers, approximate location).
• Cookies, pixels, SDKs, and similar technologies (see Cookies & Tracking).

Information From Other Sources

• Publicly available data, marketing partners, social platforms (subject to your settings), and advertising networks.

2. How We Use Information

• Provide, maintain, and improve the Services.
• Process transactions, send confirmations, and deliver purchased products or services.
• Send administrative messages (e.g., security alerts, policy updates).
• Personalize content and communications, including newsletters you request.
• Measure and analyze engagement, performance, and effectiveness.
• Show ads, offers, or promotions, and measure their performance.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms and policies.
• With your consent, for other purposes disclosed at collection.

3. When We Share Information

We may share information with:

• Service providers who perform services for us (hosting, analytics, payment processing, customer support, email/SMS delivery, advertising).
• Business partners with whom we offer co-branded services, content, or events.
• Advertising partners to deliver or measure ads (see Advertising & Analytics).
• Legal and safety purposes (to comply with law or protect rights, property, or safety).
• Corporate transactions (merger, acquisition, or asset sale).

Sale/Sharing of Personal Information. We do not sell personal information for money. Some states define "share" to include targeted advertising; to the extent our use of cookies/ads constitutes "sharing," you may opt out as described in Your Privacy Rights.

4. Cookies & Tracking

We and our partners use cookies, web beacons, pixels, local storage, and similar technologies to operate the Services, remember preferences, analyze traffic, and personalize content and ads.

Your Choices

• Most browsers allow you to block or delete cookies. Doing so may affect site functionality.
• Some partners provide opt-out tools for interest-based advertising (e.g., youradchoices.com, aboutads.info/appchoices).
• If available on our site, you can manage preferences via our cookie banner or settings.

Do Not Track. We currently do not respond to Do Not Track (DNT) signals because industry standards are not uniform.

5. Advertising & Analytics

We may work with analytics providers (e.g., Google Analytics) and advertising partners who set cookies or use similar tech to collect information about your use of the Services and other sites/apps over time for analytics and advertising purposes.

For Google Analytics, you can learn more here: Browser Opt-Out Add-on.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and our operational needs.

7. Security

We employ administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights including to access, correct, delete, or port your personal information; object to or restrict certain processing; and withdraw consent where applicable.

United States (e.g., California, Colorado, Connecticut, Virginia)

• Right to know/access, delete, correct, and portability.
• Right to opt out of sales or sharing for targeted advertising.
• Right to limit use/disclosure of sensitive personal information where applicable.
• Right to non-discrimination for exercising your rights.

How to Exercise Your Rights: Email us at info@thecitymagazineelpaso.com with the subject line “Privacy Request,” or use any self-service tools we provide. We may need to verify your identity and state of residence. Authorized agents may submit requests subject to verification.

Opt Out of Targeted Advertising/Sharing: Adjust your cookie preferences via our banner (if available) and/or email us to request an opt-out. If we provide a “Do Not Sell or Share My Personal Information” link, you can use it to manage state-specific options.

European Economic Area, UK, and Switzerland (GDPR)

Where the GDPR applies, our legal bases include: (i) performance of a contract; (ii) legitimate interests (such as securing and improving the Services, measuring engagement, and preventing fraud) balanced against your rights and expectations; (iii) compliance with legal obligations; and (iv) your consent where required. You may contact your local supervisory authority if you have concerns.

9. International Users & Transfers

We are based in the United States and may process your information in the U.S. and other countries that may have data protection laws different from those in your country. Where required, we use appropriate safeguards for cross-border transfers.

10. Children’s Privacy

Our Services are not directed to children under 13 (or older, as required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

11. Third-Party Links & Services

The Services may link to third-party websites, apps, or features. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date,” and the updated version will be effective as soon as it is accessible. Your continued use of the Services means you accept the revised policy.